Reservations

miwaterfall

In the first instance please contact the Kairos Centre to discuss availability.  We do not take provisional bookings or reservations and can only confirm bookings on receipt of the appropriate booking form along with any deposit (usually 25%) and additional documents that may be required. Group organisers are expected to complete and return the form Emergency plan details for person hiring or holding an event. The group organiser is expected to communicate the Health & Safety information on this form to their participants.

As of 2016 we have a policy of asking for a minimum of two night stays for individuals coming on retreat. For private retreats of three nights or less we ask for bed & breakfast payment in advance as a deposit.

Below you will find all of the documents needed to make a booking at the Kairos Centre as an individual on one of our retreats, on a private retreat or if you are booking on behalf of a group.

In making a booking with the Kairos Centre you are agreeing to comply with our Health & Safety requirements and our Terms and Conditions of service.

Booking forms will need to be completed and saved before returning by email.

Individual Booking Form                      Group Booking Form                    Description and sizes of Conference Rooms

Retreat programme 2017                    Rates 2017    Rates 2018             TERMS & CONDITIONS

Room Allocation Form                         Directions to the Kairos Centre     Emergency Planning for group reservations 

 

Refunds and Cancellations

In the first instance please refer to out Terms and Conditions of service.

Bookings may be cancelled within 7 days of their check-in date.  On cancellation of your entire booking, your deposit will be retained, as deposits are non-refundable. If additional payments have been made you are entitled to have these refunded.

Refund payments must be requested in writing by post or email within 14 days of your cancellation notice. Refund payment will be made through the same method the payment was received.

For Group and Individual Bookings withing 7 days booking, the following cancellation fees will apply;

  • Total cancellation less than 7 days to the date of your event; 50% of the balance of your booking will be charged.
  • Part cancellation of booking within 48 hours of commencement; No cancellation charge for first two rooms cancelled. Any further cancellations result in a charge of 50% of room rate, per room.


Payments

We accept payments in GBP (£) from the following card providers;

The Kairos Centre is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our alignment with this standard is reflected in the people, technologies and processes we employ. We attest to our PCI compliance annually, and our most recent self-attestation was completed in August 2017.

The Kairos Centre is a Service provided by The Poor Servants of the Mother of God (Charity Number 227931)
The Charity is registered at: Maryfield Convent, Mount Angelus Road, Roehampton, London, SW15 4JA
Tel: 0208 788 4351              Email: maryfield@psmgs.org.uk                  Website: www.poorservants.com