In the first instance please contact the Kairos Retreat Centre on 020 8788 4188 to discuss availability. Reservations are confirmed on receipt of the appropriate booking form along with any deposit (usually 25%) and additional documents that may be required. We do not take provisional bookings.
Group organisers are expected to complete and return the form Emergency plan details for person hiring or holding an event. The group organiser is expected to communicate the Health & Safety information on this form to their participants.
As of 2016 we have a policy of asking for a minimum of two night stays for individuals coming on retreat. For a private retreat of three nights or less we ask for bed & breakfast payment in advance as a deposit.
Below you will find all of the documents needed to make a booking at the Kairos Centre as an individual on one of our retreats, on a private retreat or if you are booking on behalf of a group.
In making a booking with the Kairos Centre you are agreeing to comply with our Health & Safety requirements and our Terms and Conditions of service.
Booking forms will need to be completed and saved before returning by email.
GDPR forms part of the data protection regime in the UK, together with the new Data Protection Act 2018 (DPA 2018). The main provisions of this apply, like the GDPR, from 25 May 2018.
- We request your personal information to fulfil our current and future contracts with you.
- We never use your information for marketing purposes
- We will never share your information with third parties.
Refunds and Cancellations
In the first instance please refer to out Terms and Conditions of service.
Bookings may be cancelled within 7 days of their check-in date. On cancellation of your entire booking, your deposit will be retained, as deposits are non-refundable. If additional payments have been made you are entitled to have these refunded.
Refund payments must be requested in writing by post or email within 14 days of your cancellation notice. Refund payment will be made through the same method the payment was received.
For Group and Individual Bookings withing 7 days booking, the following cancellation fees will apply;
- Total cancellation less than 7 days to the date of your event; 50% of the balance of your booking will be charged.
- Part cancellation of booking within 48 hours of commencement; No cancellation charge for first two rooms cancelled. Any further cancellations result in a charge of 50% of room rate, per room.
We accept payments in GBP (£) from the following card providers;
The Kairos Centre is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our alignment with this standard is reflected in the people, technologies and processes we employ. We attest to our PCI compliance annually, and our most recent self-attestation was completed on 13 November 2017.